Japanny Reviews

Japanny.com, a popular online store for Japanese knives, accepts debit & prepaid cards as a method of payment. This includes prepaid debit cards, prepaid gift cards, and Visa gift cards. It's important to note that all transactions are secure, ensuring the safety of your personal information during the payment process. Please make sure to review the terms and conditions on the website before making a purchase. If you have any issues or questions, customer service is available to assist you. Remember, it's always important to protect your personal information when making online purchases.

Japanny.com is a website known for its wide range of Japanese knives. The prices on the site can vary greatly depending on the specific product. For instance, a Sakai Takayuki Gyuto knife was found to be priced at 126.95€ one day and 149.95€ the next. It's noted that the prices on Japanny.com are generally higher compared to other sites, but they excel in terms of product availability, especially for Echizen knives. They are known to sell at least at full manufacturer's suggested retail price (MSRP), which is appreciated by many knife makers who have good relations with them. However, it's always recommended to compare prices before making a purchase decision. Please note that these details are subject to change and it's always best to check the website for the most current information.

The Return Policy of Japanny.com accepts returns for store credit, exchange, or refund as long as the item is in its original packaging, shows no signs of use, and is in sellable condition. There are no returns on saya, edge guards, or merchandise. The return or exchange of a product will be accepted if any defect or damage which existed from the beginning or occurred during shipment is discovered. In cases where the product is returned due to any reason attributable to the customer, return of said product will be accepted only if it is unopened and unused, and is returned at the customer’s expense. If there is any damage to the knife that is attributable to the customer there will be a restocking fee reserved from the refunded amount. All return requests must be made within 2 weeks upon receipt of goods. Before sending your returned items, please e-mail at info@japanny.com so they can initiate the return process. Any items returned due to defect will be provided a prepaid return label.

As for the Shipping Policy, they ship their products to over 100 countries. Due to the COVID-19 pandemic, they will be delivering their products through DHL and FedEx for the time being. It takes 2-12 business day for the delivery. If the item is available, they ship if not the same day, the following day upon receipt of payment. If the item is not available, they will contact you through email and inform you as to when the item is going to be available. They give people two options; Standard International Shipping (regular) & Expedited International Shipping (express). However, they recommend their buyers to choose the express since it guarantees faster and a more secured manner of delivery. Items delivered via the Expedited International Shipping usually take around seven (7) to ten (10) days before they get to their final destinations. Please note that the Holiday Season’s traffic during December may cause further delays.